Welcome to Michael Longo Consultancy
Welcome to Michael Longo Consultancy, we specialise in customer service excellence and the creation of value through the delivery of positive, memorable and seamless customer experiences.
Through our Consulting, Coaching and Workshops, we aim to facilitate growth by galvanising the minds of the entire organisation towards an overarching customer experience goal. We work to empower, motivate and support our clients towards success.
Our focus on strategy, technology, empowerment and results allows us to deliver tailored and targeted customer experience solutions to meet our individual client needs.
We work side by side with our clients, providing continual support and empowering them through each step of the process. We commit to working with our clients until their customer experience objectives have been achieved.
Consulting
Outcomes based consulting focusing on the alignment of business structure, empowerment and operational excellence to drive transformational growth through the delivery of a positive and memorable customer experience
Coaching
Empowering leaders across the entire organisation to look to the future and drive results by facilitating the development of personal leadership, power and customer focus
Workshops & Seminars
Creating focus, imparting knowledge and integration to ensure participants are able to navigate challenges and obstacles in the delivery of a positive and memorable customer experience
